Return to AUX60 C-School's Home Page.
Notice: Independent Study Exams now require a FEMA Student Identification (SID) Number. If you do not have a FEMA SID, you can register for one on the FEMA Student Identification System web site, which can be found at https://cdp.dhs.gov/femasid.
If need certificates, registration support, or transcript information please visit the training providers section on the website. You can also find various training provider's contact information in the training providers section.
You can also contact the FEMA's Student Identification System Help Desk by:
- Sending an email to [email protected]
- Calling the Help Desk at 866-291-0696 between the hours of 7:30 A.M. to 4:30 P.M. CST
- Submitting a Help Desk request online
IS-242.C Effective Communication Course Overview
Being able to communicate effectively is a necessary and vital part of the job for every emergency manager, planner, and responder. This course is designed to improve your communication skills. It addresses:
- Basic communication skills
- How to communicate in an emergency
- How to identify community-specific communication issues
- Using technology as a communication tool
- Effective oral communication How to prepare an oral presentation
Course Objectives:
At the completion of this course, participants should be able to:
- Identify factors that contribute to and detract from effective communication.
- Develop a strategy for ensuring that emergency communications meet the needs of the whole community, including those with access and functional needs.
- Identify strategies for communicating effectively in emergency situations.
- Identify strategies for improving your oral presentation skills.
Primary Audience
All individuals involved in crisis and emergency management decision making.
Prerequisites
- None
CEUs:
- 0.8
Course Length:
- 8 hours
Click on the course title to go and view the FEMA course information" IS-242.C: Effective Communication