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SECURITY LEVELS

AUXDATA II

 

To Access AUXDATA II

Navigate to:  https://uscg.experience.crmforce.mil/auxcommunity/s

  • If you DO have access to AUXDATA, please create a Service Request in AUXDATA
  • If you DO NOT have access to AUXDATA II, please Submit a Ticket at the USCG Auxiliary National Help Desk at https://cgaux-helpdesk.kayako.com or contact an IS or other officer for assistance. If possible, please select what Kind of Help you need assistance with, or describe this in the ticket.

 

What’s New with AuxData II

2025-06-26

  • Known Issues
    • PPE Assignment process sometimes failing with exception
      • Create a Service Request if you run into this exception
  • What’s Fixed since last update
    • Uniform Inspection Date entry failures when a member Competency is missing an Original Certification Date.
  • What’s New in this update
    • Member page related list improvements
      • Lists re-ordered
      • Visible columns changed (may need to open (View All) the related list to see the additional columns)
        • Awards - Sub-Award column added
        • Crew - Location and Sub-Unit columns added
        • Facilities (Facility Primary POC) - Facility Type column added
        • Facility Ownership - Facility Type column added
        • Member Location - Record Type column removed
        • Member Offices - Start Date and End Date columns added
        • Member Tasks - Created Date and Last Modified Date columns added
        • Patrol Orders - Fac Owner, Operator, Sub-Unit columns added
        • Requests - Columns prioritized to accommodate column number limit
        • Skills - Last Modified column removed
    • Activity Log Member Search
      • Full name search now available, allows search terms to match first, middle, or last name.
      • List expands as you scroll down to include all search results
      • Wildcard searching available
        • % - matches any number of characters
        • _ - matches one character
        • “will%” finds “William”, “Willard”, “Willem”
        • “rob_n” finds “Robin” and “Robyn”
        • “_arl” finds “Carl”, “Earl”, and “Karl”

AUXDATA II Support Help Desk / Service Requests

  • Please consult the available AUXDATA II resources prior to submitting a Help Ticket, as these resources may answer your questions without needing to submit a Help Ticket. The available AUXDATA II resources include Frequently Asked Questions, How To Guides, and slide deck tutorials.
  • The primary method of submitting an AUXDATA II Help Ticket is through the AUXDATA II Service Request feature. Log into AUXDATA II. Click on "Requests", then "New", then "Service Request" and complete and save the form.
  • AUXDATA II Service Tickets submitted through the National Help Desk will be routed to the AUXDATA II Support Team. This method may be used if you're unable to log into AUXDATA II to submit a ticket through the "Service Request" feature noted above.

Recommendations for Improvements / Feature Enhancements

  • Recognizing AUXDATA II as a system continuously evolving and improving, the Coast Guard has established a process to capture, catalog, validate, and prioritize issues and recommendations received from user feedback.
  • If you have a proposed feature enhancement that could improve the system, submit your proposal through your IS Chain of Leadership and Management.
  • District-approved recommendations are submitted through AUXDATA II National Staff for further consideration by the Configuration Advisory Board.