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To Access AUXDATA II
Navigate to: https://uscg.experience.crmforce.mil/auxcommunity/s
- If you DO have access to AUXDATA, please create a Service Request in AUXDATA
- If you DO NOT have access to AUXDATA II, please Submit a Ticket at the USCG Auxiliary National Help Desk at https://cgaux-helpdesk.kayako.com or contact an IS or other officer for assistance. If possible, please select what Kind of Help you need assistance with, or describe this in the ticket.
What’s New with AuxData II
2025-08-07
- Known Issues
- PPE Turn-In process not always updating PPE Assignment record - CORRECTED 07-20
- PPE Manager should sign their Turn-In section first and save the record, then the member Turn-In signature can be completed
- Patrol Orders sometimes being Approved by OIA but Patrol Order page doesn’t include full patrol order layout (Crew, Activity, other related lists not shown)
- Create service request with PO# referenced
- What’s Fixed since last update
- Air Facility Inspection Request will now display a user friendly message if the facility is missing an engine record.
- Aircraft Callsign transfers to Patrol Order record
- BA-RTAA office permissions
- What’s New in this update
- Various system maintenance tasks
AUXDATA II Support Help Desk / Service Requests
- Please consult the available AUXDATA II resources prior to submitting a Help Ticket, as these resources may answer your questions without needing to submit a Help Ticket. The available AUXDATA II resources include Frequently Asked Questions, How To Guides, and slide deck tutorials.
- The primary method of submitting an AUXDATA II Help Ticket is through the AUXDATA II Service Request feature. Log into AUXDATA II. Click on "Requests", then "New", then "Service Request" and complete and save the form.
- AUXDATA II Service Tickets submitted through the National Help Desk will be routed to the AUXDATA II Support Team. This method may be used if you're unable to log into AUXDATA II to submit a ticket through the "Service Request" feature noted above.
Recommendations for Improvements / Feature Enhancements
- Recognizing AUXDATA II as a system continuously evolving and improving, the Coast Guard has established a process to capture, catalog, validate, and prioritize issues and recommendations received from user feedback.
- If you have a proposed feature enhancement that could improve the system, submit your proposal through your IS Chain of Leadership and Management.
- District-approved recommendations are submitted through AUXDATA II National Staff for further consideration by the Configuration Advisory Board.