Return to Division 12's Home Page.
FirstNet FirstNet offers priority and preemption capabilities and coverage solutions for public safety cellular communications, allowing public safety officials to avoid network congestion that occurs during emergencies.
FirstNet is the cellular network federally contracted to provide priority service to first responders. Its purpose is to make your communications easier, safer, faster, and more efficient during emergencies which tie-up cellular networks.
FirstNet includes:
- Handsets, tablets, applications, and technologies purpose-built exclusively for first responders, based on an understanding of our needs.
- A network designed to provide 99.99% end-to-end service availability – a standard currently unmatched by any other large-scale LTE network in the world today.
- Dedicated security operations center to monitor the network (24/7/365) and mitigate threats
- First Priority which connects your call first, without you competing with nonpublic safety users for a connection.
- Preemption which will “detour” others from the cellular network when, without FirstNet, you would not be able to make a call. This helps ensure you have the bandwidth you need by detouring others off the network, like vehicles being routed off the highway to make room for public safety personnel.
- FirstNet gives you priority for all of your voice and data communications.
How do I join FirstNet?
1. Send an email to [email protected]. Include your full name, EMPLID number,
and your personal email address. State in the email that you are requesting FirstNet service.
2. You will receive a return email advising you of your eligibility and providing instructions for you to complete an online user profile.
3. After completing the user profile you will receive a second email with your activation code.
4. Go to an AT&T retail store with your activation code to purchase your service, and new phone if
necessary.
Download the FirstNet flyer for additional information.