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IS-241.C: Decision Making and Problem Solving

Course Date
3/31/2014
Course Overview
Being able to make decisions and solve problems effectively is a necessary and vital part of the job for every emergency manager, planner, and responder. This course is designed to improve your decision-making skills. It addresses:
· How we make decisions.
· Group decision making.
· Crisis decision making.
· Ethical decision making.
Course Objectives:
At the end of this course, the participants will be able to:
· Describe the impact of effective decision making in an emergency.
· Identify attributes associated with an effective decision maker.
· Describe the steps of the analytical problem-solving model.
· Identify when group decision making is a good approach and methods for making a group’s decision-making process more effective.
· Identify impediments to effective decision making in a crisis.
· Describe strategies for enhancing crisis decision making.
· Explain how ethical considerations impact decision making.
Primary Audience
All individuals involved in crisis and emergency management decision making.
Prerequisites
None
CEUs:
0.2
Course Length:
2 hours