MEMBER ZONE
SEARCH NATIONAL SITE
SECURITY LEVELS

Travel Services

Use of Travel Management Center (TMC) and government contract city pair fare - the below ALCOAST clarifies the requirement for mandatory use of a government contract Travel Management Center (currently SATO and Century Travel) and booking of non-contract fares.

SATO Service Fees (2nd ALCOAST below) - effective 1 March 08.

Use of Management Center (TMC) & Government Contract City Pair Fare
R 102041Z AUG 07 ZUI ASN-A00222000013 ZYB
FM COMDT COGARD WASHINGTON DC//CG-12//
TO ALCOAST
BT
UNCLAS //N07220//
ALCOAST 390/07
COMDTNOTE 7220
SUBJ:  USE OF TRAVEL MANAGEMENT CENTER (TMC) AND GOVERNMENT CONTRACT CITY PAIR FARE
A.  COMDT COGARD WASHINGTON DC 252036Z JUL 07/ALCOAST 362/07
B.  CODE OF FEDERAL REGULATIONS, TITLE 41 (FEDERAL TRAVEL REGULATIONS), SEC 301-10.107
C.  JOINT FEDERAL TRAVEL REGULATIONS (JFTR), U3120 AND APPENDIX P
D.  COMDT COGARD WASHINGTON DC 291738Z MAR 07/ALCOAST 172/07
1.  REF A IS CANCELLED.
2.  THE PURPOSE OF THIS ALCOAST IS TO CLARIFY THE REQUIREMENT FOR MANDATORY USE OF A GOVT CONTRACT TRAVEL MANAGEMENT CENTER (CURRENTLY SATO AND CENTURY TRAVEL) AND BOOKING OF NON-CONTRACT FARES.
3.  ALL OFFICIAL TRAVEL IS TO BE ARRANGED THROUGH THE TMC.  IF A MEMBER BOOKS A NON-CONTRACT FARE THEY ARE STILL REQUIRED TO USE THE GOVERNMENT TMC AFTER RECEIVING AUTHORIZATION FROM THEIR APPROVING OFFICIAL (AO).  A GOVT TRAVELER THAT USES A NON-CONTRACT CARRIER WITHOUT AUTHORIZATION MAY BE REQUIRED TO BEAR ANY ADDITIONAL COSTS OR PENALTIES AND IS AT PERSONAL FINANCIAL RISK FOR CANCELLATIONS OR CHANGES.
4.  IF THE TMC IS NOT AVAILABLE (A RARE OCCURRENCE), AND THE TRAVELER PROCURES COMMON CARRIER TRANSPORTATION AT PERSONAL EXPENSE, THE TRAVELER MAY STILL REQUEST REIMBURSEMENT FOR THE ACTUAL TRANSPORTATION COST FOR THE TRANSPORTATION MODE AUTHORIZED AND USED, BUT MAY ONLY BE REIMBURSED UP TO THE CONSTRUCTED OR ESTIMATED COMMERCIAL TRANSPORTATION COST BETWEEN AUTHORIZED POINTS.
5.  IF YOU PURCHASE NON-CONTRACT AIRFARE, PER REFS B AND C, ONE OF THE FOLLOWING EXCEPTIONS MUST BE CERTIFIED ON THE TRAVEL ORDER/AUTHORIZATION:
 A.  SPACE ON A SCHEDULED CONTRACT FLIGHT IS NOT AVAILABLE IN TIME TO ACCOMPLISH THE PURPOSE OF YOUR TRAVEL, OR USE OF A CONTRACT SERVICE WOULD REQUIRE YOU TO INCUR UNNECESSARY OVERNIGHT LODGING COSTS WHICH WOULD INCREASE THE TOTAL COST OF THE TRIP, OR
 B.  THE CONTRACTORS FLIGHT SCHEDULE IS INCONSISTENT WITH EXPLICIT POLICIES OF YOUR FEDERAL DEPARTMENT OR AGENCY WITH REGARD TO SCHEDULING TRAVEL DURING NORMAL WORKING HOURS, OR
 C.  A NON-CONTRACT CARRIER OFFERS A LOWER FARE AVAILABLE TO THE GENERAL PUBLIC, THE USE OF WHICH WILL RESULT IN A LOWER TOTAL TRIP COST TO THE GOVERNMENT, TO INCLUDE THE COMBINED COSTS OF TRANSPORTATION, LODGING, MEALS AND RELATED EXPENSES, (NOTE: THIS EXCEPTION DOES NOT APPLY IF THE CONTRACT CARRIER OFFERS A COMPARABLE AIRFARE AND HAS SEATS AVAILABLE AT THAT AIRFARE, OR IF THE LOWER AIRFARE OFFERED BY A NON-CONTRACT CARRIER IS LIMITED TO A GOVERNMENT AND/OR MILITARY TRAVELER ON OFFICIAL BUSINESS AND ONLY MAY BE PURCHASED WITH A GOVERNMENT PROCUREMENT DOCUMENT (GTR), GOVERNMENT TRAVEL CHARGE CARD OR THROUGH A CENTRALLY BILLED ACCOUNT), OR
 D.  RAIL SERVICE IS AVAILABLE, AND SUCH SERVICE IS COST EFFECTIVE AND IS CONSISTENT WITH MISSION REQUIREMENTS, OR
 E.  SMOKING IS PERMITTED ON THE CONTRACT FLIGHT AND THE NONSMOKING SECTION OF THE AIRCRAFT FOR THE CONTRACT FLIGHT IS NOT ACCEPTABLE TO THE TRAVELER.
6.  REFER TO REF D FOR THE PROPER PROCEDURES ON CHANGING YOUR RESERVATIONS, USING THE TMC FULL SERVICE RESERVATION SERVICE, AND CHARGING TRANSPORTATION TICKETS TO A CENTRALLY BILLED ACCOUNT.  PLEASE REMEMBER THAT MEMBERS WHO BILL TRAVEL TO INDIVIDUALLY BILLED ACCOUNTS DO NOT NEED TO PROVIDE A COPY OF THEIR ORDERS TO THE TMC, HOWEVER, THOSE WHO BILL TRAVEL TO A GOVERNMENT TRAVEL CHARGE CARD CENTRALLY BILLED ACCOUNT (CBA) MUST PROVIDE TO THE TMC A COPY OF
THE SIGNED OFFICIAL TRAVEL ORDER BEFORE THE RESERVATION WILL BE TICKETED.
7. QUESTIONS MAY BE ADDRESSED THROUGH YOUR SERVICING PERSONNEL OR ADMIN OFFICE, OR TRAVEL AUTHORIZING OFFICIALS, TO COMDT(CG-1222).
8. INTERNET RELEASE AUTHORIZED.
9. CAPT M.C.COSENZA, ACTING DIRECTOR FOR PERSONNEL MANAGEMENT,
SENDS.
BT
NNNN
 
 
 
SATO Transaction Fees
 R 082050Z FEB 08 ZUI ASN-A00039000023 ZYB
FM COMDT COGARD WASHINGTON DC//CG-102//
TO ALCOAST
BT
UNCLAS //N04600//
ALCOAST 065/08
COMDTNOTE 4600
SUBJ:  NEW SATO SERVICE FEES
1.  EFFECTIVE 1 MARCH 2008 SATO TRANSACTION SERVICE FEES WILL BE AS FOLLOWS:
  A.  SELF SERVICE DOMESTIC OR INTERNATIONAL WITH OR WITHOUT COMMON CARRIER TRANSPORTATION (AIR, RAIL, SHIP), 12 DOLLARS AND 50 CENTS (12.50).  THIS IS THE FEE WHEN RESERVATIONS ARE MADE USING THE SATO ON-LINE BOOKING ENGINE.  IF A SELF SERVICE RESERVATION INCLUDES A RESERVATION ON AN EXCEPTION CARRIER OR AT ANY TIME THE RESERVATION REQUIRES INTERVENTION BY A SATO AGENT THE SERVICE FEE WILL BE INCREASED TO THE NON-SELF SERVICE FEE.  A LIST OF EXCEPTION
CARRIERS IS CONTAINED IN QUALITY AGENT (QA) BULLETIN TITLED EXCEPTION CARRIERS DATED 7 APR 2006.  QA BULLETINS CAN BE VIEWED BY SELECTING THE VIEW BULLETINS OPTION LISTED AT THE TOP OF THE QA WEB PAGE AFTER THE QA LOG ON SCREEN.
  B.  NON-SELF SERVICE DOMESTIC OR INTERNATIONAL TRAVEL, 29 DOLLARS AND 65 CENTS (29.65).
  C.  NON-SELF SERVICE LODGING AND/OR CAR RENTAL ONLY, 8 DOLLARS (8.00).  THIS SERVICE IS WHEN NO COMMON CARRIER TRANSPORTATION IS INCLUDED WITH THE RESERVATION.
  D.  ON-SITE NON-SELF SERVICE DOMESTIC OR INTERNATIONAL TRAVEL, 35 DOLLARS (35.00).
  E.  DELIVERY COST OF A PAPER TICKET USING OVERNIGHT DELIVERY SERVICE, 12 DOLLARS (12.00).
  F.  DELIVERY COST OF A PAPER TICKET USING A COURIER DELIVERY SERVICE, 37 DOLLARS (37.00).
2.  FOR QUESTIONS, PLEASE CONTACT MR. SCOTT ARNDT AT (202) 475-3664, E-MAIL SCOTT.R.ARNDT(AT)USCG.MIL OR MR. LES WEISBECK AT (202) 475-3687, E-MAIL LES.R.WEISBECK(AT)USCG.MIL.
3.  INTERNET RELEASE AUTHORIZED.
4.  RADM CLIFFORD I. PEARSON ASSISTANT COMMANDANT FOR HUMAN RESOURCES, SENDS.
BT
NNNN